Here's one:
I was in Seattle on vacation July 19th and had booked a tour with your company. My tour was to Mt. Rainier with Bryan. I am a retired school teacher and have traveled a lot in my life. Bryan was the best and most interesting tour guide I have ever had. He was very [well] versed on the area and made it such a great trip. He just had a good sense of how to handle the group and keep everyone on track. I appreciated it so. His expertise, professionalism, and personal skills were incredible. I can't tell you how much I enjoyed my tour.
I am writing this to let you know what an asset Bryan is to your company. He could very well train other tour guides to adapt some of his personal, professional skills, and enthusiasm for his job.
Thank him and praise him for his genuine and informative job that he is doing for your company. Great job by Bryan. Well done!!!
Sincerely,
Nancy Maxwell
PS I'm the Texan that was willing to get out of my comfort zone and have some berry ice cream, instead of chocolate. That was a big stretch for me. Thanks, so much Bryan, for making my tour so great! Appreciate you so. You were awesome.
And here's a picture; Bryan is on the left next to Mark and Rick.
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