Tuesday, December 9, 2008

Weekly - Dec. 9

New Spot Times We are moving back spot times for tours for several reasons. There are, of course, fewer guests and therefore fewer complicated pickups this time of the year. We ask that you abide by these times and not come in earlier, or if you do come in, do not clock in unless requested when there is a reason to do so.
  • BT AM - 8:15 AM
  • 10 AM CT - 8:30 AM
  • Outlet-Casino - 8:45 AM
  • 1 PM CT - 11:45 AM
There will be less time to prepare your coach but we will make more of an effort to check them out in the morning. And, of course, it remains very important that drivers leave the coach the day before in ready-to-go conditions. If you find a coach in terrible condition in the AM, please report it to the Dispatcher before you get it ready so it can be inspected. The OC: 3 hours The Outlet Shopping and Casino Tour has had lots of activity this past week due to the presence of a convention in town. This tour allows for 3 hours of shopping or casino or a combination (ostensibly from 11 AM to 2 PM). We have been flexible regarding length of stay but have begun charging groups an additional charge for extra hours. We are learning that CLEARLY STATED LIMITS are necessary so people are fully aware of the departure time. Drivers - particularly Daniel Enderle, Andree Hurley and Mark Weber - have been exceptionally flexible as we learn how best to deal with unique situations. The old joke should work well here. What's the difference between a tourist and a hitchhiker? Five minutes.

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