Wednesday, May 27, 2009

Kudos (times 2)!

A guest's email from this week:
We had a great time on our city tour! Our guide, Daniel, was a hoot! What made it even better was ow much history he knew about Seattle, its architecture, and its people. We will definitely book anohter trip with you next year, when we return! Contratulatios for your terrific business.
It should also be noted that Nicole took extra steps in an earlier email to find these same guests secure, free parking in SeaTac. FIRST CONTACT with guests is as important as an excellent tour. We provide exceptional customer service, along with extraordinary tours!

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